“People of Richmond” is a regular series in which reporters pose a question to people in the community. Answers are presented verbatim, though sometimes edited for brevity. Q 1: Have you noticed a difference in BART’s service now that the fleet has all new trains? “They have certainly got more aesthetic appeal which I appreciate. In terms of service being better, worse or same, I’d say same. I’m always struck by how few riders there are, which just shocks me….